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Booking and visits

System matching or choosing a therapist: which booking method fits?

The difference is who selects the accepting therapist, not a promise of faster arrival. Consider your treatment needs, applicant information, time and current quote before choosing.

Illustrative home massage setting, not a photograph of MASAJI staff or customers
Scene illustration, not a photograph of the property or MASAJI staff.

Use matching when you prefer fewer decisions

If you know the treatment, duration and time but do not have a particular therapist in mind, system matching reduces the need to compare profiles. It arranges a therapist willing to take the request. Availability still depends on destination, time and treatment skills. Choosing this method does not mean immediate acceptance or remove the need to follow confirmation.

Choose yourself when comparing matters

With this method, submit a visit request and choose from therapists who apply to take it. Compare relevant skills, introductions, available service information and reviews rather than a photograph alone. Other profiles shown in recommendations do not guarantee availability for this order. Applications for your actual destination and time provide the basis for the next choice.

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Describe preferences clearly

Explain full-body or focused relaxation, pressure preferences, oil use and important communication needs. Preferences guide an arrangement but do not automatically guarantee every request. Confirm any essential therapist or language requirement before accepting. Working on another order or pausing new requests is different from opening the app; a generic online label would not establish free time.

Check the current offer and costs

Alongside convenience and therapist preferences, compare the current quote for each method. Review service, transport, any applicable night fee and the reduction shown. Coupons and matching offers do not stack; automatic selection shows an eligible option for the current conditions. After changing methods, recheck treatment, time and total so the costs and final arrangement are confirmed together.

Confirm the arrangement and then prepare

Before confirmation, check acceptance, whether you still need to choose and whether destination and time are correct. If the preferred therapist cannot take the visit, arrange another time or explicitly agree to another matching option. After confirmation, coordinate reception through the order, check identity on arrival and pay directly after service. Related booking, fees and duration guides explain the remaining details.

Common questions

Does matching always arrange a faster visit?

No. Acceptance still depends on destination, time, treatment and therapist schedules. Follow actual order progress.

Does tapping any profile complete a booking?

No. With self-selection, consider applicants and acceptance, finish the choice and wait for clear order confirmation.

Does an available status reserve my chosen time?

No. The treatment, destination and particular time still need checking; a displayed status is not a reservation.

MASAJI APP

Plan your next moment of calm in the app

Choose a treatment, time and address. Check the current quote and availability before booking.

App download links are being prepared. You can explore the booking steps meanwhile.