Check that your download channel is available
Visit the app download area on the MASAJI website and select an available channel for your phone. A channel marked as being prepared will provide a link when ready; you can explore treatments and booking steps meanwhile. If already installed, open the app directly. After a first installation, continue through an available sign-in method and complete the details needed before booking.
Sign in and decide what you want
Use a sign-in method currently provided by the app and complete any required details. Select treatment and duration based on whether you want full-body relaxation, shoulder and back focus or time for tired feet. Explain pressure preferences. The interface language and an individual therapist’s languages are different; check actual information and clarify communication needs rather than assuming language ability.
Get the appArrange a date and the actual destination
Choose a start that leaves the full session available and follow the advance-booking options shown. Enter where service will happen, not necessarily your current location. Search, use current location or select a map point, then check the road and property name. Add useful floor or unit details, and ask hotels or apartments about outside-provider reception requirements before the visit.
Choose matching and review the quote
System matching arranges a therapist who accepts your request. Choosing yourself requires selecting from applicants. Review treatments, total duration, destination, date, method, service and transport charges, and the applicable offer. If transport is shown as a range or information remains unconfirmed, check again before treating the amount as final. Review the summary again after changing any booking details.
Follow the order after submitting
Submission is not confirmation of a visit. Check whether you are waiting for acceptance, need to select an applicant or have a confirmed arrangement. Operational follow-up is not therapist acceptance. After confirmation, coordinate reception through the order and check the arriving therapist’s identity. Pay the therapist directly after service using the confirmed amount; future bookings still need new time and price checks.
Common questions
Why does the download area say preparing?
That channel is not open yet. The official website will provide its link when ready. You can explore treatments and steps meanwhile, or open an existing installation.
Can I expect a therapist immediately after submitting?
Follow the actual status, complete any required selection and obtain clear confirmation before arranging reception.
What if an article and the app show different information?
Use the current order quote and confirmation. Articles explain the process, not live treatments, fees or offers.
