Separate hotel spas from outside appointments
Search results may describe the hotel’s own spa or an outside provider visiting a guest room. The booking arrangements differ. Before choosing a MASAJI visit, ask reception whether outside massage providers are allowed, whether you should receive them and what times work. Then select the treatment and appointment time to fit both the reception procedure and your stay.
Use your accommodation information for the address
Keep the official hotel name, street and map location, checking that you have not selected another branch with a similar name. An airport, mall or conference venue is only a landmark. Add room and floor details when needed through the booking, not public reviews. For a later check-in, confirm arrival and room access before choosing the service start.
Get the appChoose a time you can actually keep
Consider check-out, airport transfers, meetings and meals together, allowing the full session and reception preparation. Do not choose a longer treatment than your schedule permits or count the therapist’s travel as treatment time. If you must meet in the lobby, plan for that step. Actual arrangements depend on acceptance and confirmation, not a map estimate alone.
Prepare space and explain preferences
Make suitable room space and check lighting, temperature and where supplies can be placed. Explain the areas you want to focus on, preferred pressure and whether oils are acceptable. A relaxing session does not require enduring strong pressure. Read the treatment guide or clarify through order communication when needed; an interface language does not establish every therapist’s language ability.
Review the order and payment
Check treatment, duration, address, date, selection method and current cost breakdown before submitting. Follow the actual order status: operational follow-up is not therapist acceptance. Prepare for a visit after clear confirmation, then pay the therapist directly after service using the confirmed amount. The website indicates available app channels; wait for an official link if a channel is still being prepared.
Common questions
Must I publish my full room number?
No. Provide it through the actual booking when needed and check visibility. Do not put it in public articles or reviews.
Can I book before checking in?
You can enter a later visit address, but confirm check-in, reception requirements and room availability before the start time.
Can I use the hotel spa price for a MASAJI order?
No. Treatments and service arrangements differ. Review the current quote shown for your MASAJI order.
